As well as carrying all current models of the Samsung 7000 Series of telephone sytsems, Extelwest Communications continues to support all earlier models, carrying all spare parts and even complete systems of every model in the Samsung range.
We specialise in maintenance of existing Samsung systems and can provide a tailored maintenance agreement or operate on a fee-for-service basis.
Extelwest Communications can provide many additions and advancements to your current system. These include:
- Battery Backup
- Cordless Telephones
- Music-on-hold
- Headsets
We also have close partnerships with IT and cabling companies so can provide complete solutions for any new or existing office setup.
Headsets
Telephone headsets are now recognised worldwide as having the greatest benefits to office and call centre personnel by providing additional comfort and wellbeing to the user, all with enhanced sound qualities.
Allowing hands-free operation of the telephone and computer equipment, research shows that productivity increases by up to 43% with fewer errors.
There is a vast range of headsets available to suit all telephone systems and a wide choice of styles for optimum individual comfort.
The 3 main models we recommend are:
| BTC M501 Corded Headset |  |
| Voyager 510 Bluetooth Headset | |
| Plantronics CS60 Cordless Headset | |